1. General Provision

Custodian Corporate Services Pvt. Ltd. is committed to protecting your privacy. This Privacy Policy outlines our procedures regarding the collection, use, and disclosure of information when you access our website or utilize our integrated facility management and security services 

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Collection of Information

We collect multiple types of data to provide and improve our Service to you.

Personal Data While using our Service, particularly when accessing our Client Login, Admin Login, or Career portals, we may ask you to provide certain personally identifiable information (“Personal Data”). This may include, but is not limited to:

• Full Name and Job Title
• Email Address and Phone Number
• Business Address and Site Location Details
• Employment History and Qualifications (for Career applicants)
• Government-issued Identification (where required for PSARA compliance or background verification)

Usage Data 

Usage Data is collected automatically when using the Service. This may include information such as your device’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent.

• Session Cookies: We use these to operate our Service and maintain your active session in the Client Portal.
• Security Cookies: We use these for security purposes to prevent fraudulent use of user accounts.
• Preference Cookies: We use these to remember your preferences and various settings.

Utilization of Your Data

The Company may use Personal Data for the following specific purposes:

• To provide and maintain our Service, including monitoring the usage of our facility management dashboard and ensuring uptime.
• For the Performance of a Contract: The development, compliance, and undertaking of the service agreement for security guarding, facility management, or fire safety equipment purchase.
• To Manage Your Account: To manage your registration as a user of the Service. The Personal Data you provide gives you access to specific functionalities available to registered users.
• To Contact You: By email, telephone calls, or SMS regarding updates or informative communications related to the contracted services, including security alerts or system updates.
• For Business Transfers: We may use your information to evaluate or conduct a merger, restructuring, or transfer of some or all of our assets, in which Personal Data held by us is among the assets transferred.

Disclosure of Your Personal Data

We do not sell your personal data. However, we may share your personal information in the following situations:

• With Service Providers: We may share your personal information with third-party service providers to monitor and analyze the use of our Service or to contact you on our behalf.
• For Legal Law Enforcement: Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax or labor laws), resolve disputes, and enforce our legal agreements.

Security of Your Personal Data

The security of your Personal Data is important to us. We employ commercially acceptable means to protect your Personal Data, including secure servers and encrypted transmission for our login portals. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

• By Email: info@custodian.co.in
• By Phone: 1800-5727-898
• By Address: 255, D-40, Rabindrapally, Brahmapur, Kolkata – 700096, West Bengal, India